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Is Administrative Medical Assistant Career Training Right for You?

Is Administrative Medical Assistant Career Training Right for You?

Are you interested in a career in the medical field?  If you are considering training for a healthcare career, but aren’t sure you are interested in a hands-on, clinical position, you might consider an administrative healthcare career, such as an Administrative Medical Assistant. Administrative Medical Assistants play an important role in the operation of doctor’s offices, healthcare clinics, hospitals, and more. With Milan Institute’s Administrative Medical Assistant program, you can gain the skills needed to enter this career path in as few as 36* weeks!

Administrative Medical Assistants are valuable members of the healthcare profession, performing important administrative tasks in support of nurses, doctors, medical clinics, and hospitals. These allied health professionals keep the healthcare system running smoothly. Typical duties for an Administrative Medical Assistant include:

  • Greeting patients 
  • Answering telephones
  • Handling correspondence 
  • Scheduling appointments
  • Arranging for hospital admission and laboratory services
  • Updating and filing patients’ medical records
  • Filling out insurance forms
  • Handling billing and bookkeeping

Additionally, Administrative Medical Assistants play another important role, acting as a liaison, or coordinator, between the medical staff and the patient. The Administrative Medical Assistant is often responsible for explaining the upcoming procedure to the patient, and answering any questions the patient may have. The Administrative Medical Assistant also relates information both to and from the attending doctor. For this reason, good communication and interpersonal skills are absolutely vital for an Administrative Medical Assistant. Administrative Medical Assistants should also be very organized, have the ability to multitask, and be able to work both independently and as part of a team. 

Milan Institute’s Administrative Medical Assistant program teaches students the skills and knowledge they need to get started in this career path. Students learn modern office operational practices, emphasizing the healthcare community, as well as general business administrative office duties, tasks, and responsibilities including setting appointments, managing records, basic accounting practices, writing business letters and other types of correspondence, patient insurance and standard medical billing practices. The Administrative Medical Assistant program also includes an Externship in a medical facility so students gain on-the-job skills training in a real-world environment. 

The Administrative Medical Assistant program at Milan Institute teaches:

  • Office Basics – students learn office policies and procedures, appointment scheduling, customer service techniques, basic business transactions, records / file management, and workplace legal and ethical concepts, including HIPAA regulations. Students also learn anatomy and physiology, medical terminology, and practice keyboarding skills. 
  • Business Technology students learn basic computer concepts and gain functional knowledge in various types of computer hardware, software, networking systems and information storage devices. Includes instruction in the Microsoft Windows operating system and Microsoft Office, Outlook and PowerPoint applications as they pertain to the workplace.
  • Information Codingthe foundation for medical diagnosis and procedural coding,  students learn to perform basic coding functions necessary for completion of medical insurance forms utilizing CPT procedural and ICD diagnosis coding materials.
  • Insurance Theorystudents learn how to obtain information from patient medical records and ledgers in order to complete insurance forms accurately. Includes an introduction to the insurance forms encountered within the healthcare field, including Universal, Worker’s Compensation, Medicare, HMO and PPO plans.
  • Accounting Basics – students learn basic accounting techniques including accounts payable and receivable systems, ledger, revenue cycle, cash receipts/deposits, and purchase cycles; basic budgeting skills are also covered. Includes an overview of QuickBooks and Microsoft Office with a detailed focus on Excel. 
  • Computerized Billing learn to produce invoices, record and balance patient account information in the computer.
  • Office Communicationsbusiness communications used in today’s workplace environment, including verbal and non-verbal communication techniques, e-mail and business communication etiquette. Students learn to use Microsoft Word software and practice writing different types of memos, letters, business proposals and reports using proper grammar, punctuation and universal business English.

Milan Institute’s Administrative Medical Assistant program can be completed in as few as 36* weeks! Upon completion of the program, students will be prepared for entry-level positions as Administrative Medical Assistants in a variety of settings including, but not limited to, medical offices, hospitals and medical  clinics. 

The Administrative Medical Assistant program is offered at these Milan Institute campuses:

If you are ready to get started with your training for an administrative healthcare career, consider the Administrative Medical Assistant program at Milan Institute. With Milan Institute, you can gain the technical and practical skills needed to enter this career path in as few as 36* weeks! Contact us today to find out more about Milan Institute and the Administrative Medical Assistant program; our friendly and helpful Admissions Representatives are always available to you to discuss career options, financial aid programs, schedule a campus tour, or assist you in the enrollment process. 

Get Started on Your Way with Administrative Medical Assistant Career Training, from Milan Institute!

*Program length varies by state; please contact Admissions for more information.